Refund policy

Returns & 60-Day Satisfaction Guarantee

Contact us within 60 days of the shipment date if your Visbiome purchase from this store does not meet your expectations. Include your order number and the email used at checkout. We will review your request and provide return instructions before you mail any item.

Damaged, incorrect, or missing items

Contact us promptly after delivery with photographs of the product, outer packaging, and shipping label when available. If the issue resulted from our error, we will arrange an appropriate replacement or refund and cover any return shipping we require.

Approved returns

After contacting support, send an approved return to 505 S 4th St, Abbotsford, WI 54405, United States, with your order number inside the parcel. For a change-of-mind return, the customer pays return postage unless we agree otherwise. Use a tracked service and keep the receipt. Tell us if the product was opened or used; we review satisfaction requests individually.

Refunds

After review and, where required, receipt of the return, we will notify you of the outcome. Approved refunds are issued to the original payment method for the amount actually paid after product discounts. Original shipping charges are generally excluded from change-of-mind refunds, unless required by law. Your payment provider controls when the credit appears.

Questions: contact us or email schliepkarow401@outlook.com. Statutory rights remain in effect.